Privacy Policy

By accessing or using the App, MAI GUARDIAN may collect, store, and process the following types of information:

• Personal Information (e.g., name, email address)
• Account and Usage Data (e.g., account setup, app activity, interactions)
• User-Submitted Content, including:
  • Audio or video recordings
  • Transcripts
  • Generated reports and analyses
• Device, Location, and Interaction Data, including:
  • Device identifiers
  • GPS/location data
  • Metadata associated with App usage

We use the information we collect for a variety of purposes, including:

• Providing, operating, and maintaining the App and its features
• Generating reports, summaries, and insights requested by users
• Improving functionality, performance, and user experience
• Monitoring usage patterns and troubleshooting issues
• Enhancing system reliability and security
• Developing, training, and improving algorithms, models, and automated analysis tools

We may also use data to create aggregated, anonymized, or de-identified datasets, which may be used to:

• Identify trends, patterns, and insights related to user interactions
• Build safety, risk, behavioral, or incident-based databases
• Develop analytics tools, benchmarking systems, and intelligence products
• Support research, product development, and operational improvements
• Support internal business operations and other lawful business purposes

We do not sell personally identifiable information without your explicit consent.

You retain ownership of the content you submit through the App.

However, by using the App, you grant MAI GUARDIAN a non-exclusive, worldwide, royalty-free, perpetual, and sublicensable license to:

• Use, store, process, and analyze your data
• Modify and create derivative works
• Generate insights, reports, and analytics
• Improve and enhance system functionality
• Develop models, tools, and data-driven systems

This includes the right to use such data for:

• Product development
• Analytical and intelligence systems
• Safety and incident-based databases
• Research, operational, and business purposes

MAI GUARDIAN may create and use aggregated, anonymized, de-identified, or derived data based on user activity and content. This may include:

• Datasets
• Analytical models
• Trend analyses
• Safety or incident databases
• Intelligence and benchmarking tools

Such data:

• May be used internally or shared externally
• May be used for research, analytics, product development, and other lawful business purposes
• Will not identify individual users

We may share information in the following circumstances:

• With trusted service providers supporting the App
• To comply with legal obligations
• To enforce our Terms
• To protect the rights, safety, or security of MAI GUARDIAN, users, or others

We may also share aggregated or de-identified data with third parties for lawful purposes.

We retain user data for as long as necessary to:

• Provide, operate, maintain, and support the App and its features
• Fulfill the purposes described in this Privacy Policy, including operating the service, improving functionality, and supporting analytics
• Comply with legal obligations, resolve disputes, and enforce our agreements

We may retain:

• Personal data → as required for operations and legal compliance
• Aggregated / anonymized / de-identified data → for longer periods or indefinitely, subject to applicable law

These data practices are fundamental to the functionality and value of the App.

We implement reasonable administrative, technical, and organizational safeguards to protect user data. However:

• No system is completely secure
• Users acknowledge risks inherent in digital storage and transmission

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request correction or deletion
• Limit certain uses of your data

To exercise your rights, contact us using the information below.

The App is not intended for children under 13 (or applicable legal age). We do not knowingly collect data from children.

We may update this Privacy Policy at any time. Changes will be effective upon posting. Continued use of the App constitutes acceptance of the updated policy.

For questions or requests:

• support@maiguardian.com
• https://maiguardian.com